Today Google Cloud announced a groundbreaking partnership with the world-renowned health care system Mayo Clinic. Using its acclaimed suite of technologies and the latest advancements specifically in Generative AI, Google Cloud will help the Mayo System scale its offering with HIPAA-compliant Enterprise Search capabilities through the Generative AI app builder (“Gen App Builder”), enabling the organization to increase awareness, efficiency and impact.
Gen App Builder enables organizations to build a search ecosystem with advanced conversational capabilities, powered by advanced foundational models and backed by years of Google research and development efforts. Enterprise search capabilities developed with these models can achieve a deeper understanding of user intent through natural language processing, leading to an enriched search experience. Given the ability to understand users’ exact needs, these systems will yield more curated and actionable answers than traditional searches, providing users with a search capability that provides rapid access to and robust synthesis of otherwise large and complex datasets and content.
In a healthcare context, this is revolutionary, as clinical professionals often rely heavily on data for a variety of applications, ranging from navigating countless patient records and medical histories to understand a patient’s care journey, to searching multiple databases and academic literature. to collect the latest information on treatment strategies, symptom management and therapies.
In an exclusive interview with Forbes, Thomas Kurian, CEO and visionary for Google Cloud, explains, “We see AI tools and search helping to improve healthcare organization efficiency in several ways: administrative and operational tasks; supporting clinicians and care teams; patient involvement; and research and development.” In these four categories, Kurian describes that the main vision for Gen App Builder and Google Cloud’s broader AI offering is simple: empower people to ask questions, deeply understand user intent, and finally fine-tune the way information is collected and presented. .
Kurian also thoughtfully explains that using generative AI, enterprise search can give clinicians the tools to quickly search, collaborate, and synthesize information from many different sources, formats, and distributed silos, so they can focus their time and expertise where it matters most. it matters most. : with patients.
With this overarching guiding principle in mind, Google Cloud is committed to transforming the practice of healthcare and the way healthcare organizations access and understand information.
A demo of the Gen App Builder below demonstrates how this powerful technology can be leveraged to create a new search experience within an organization:
Mayo Clinic is one of the world’s premier research institutions, best known for its broad clinical expertise, consistent innovation in clinical therapies, and bold leadership in medical research and development. The system cares for nearly 1.3 million people annually, with a specific focus on advanced and rare diseases that often require compound and innovative therapies. As the push for more specialized care grows, the system continually strives to innovate and imprint new technologies to enhance its offerings, create scalable impact and ultimately become a beacon of ideal community health care.
Cris Ross, Chief Information Officer of Mayo Clinic, discusses the organization’s goals in embracing this technology and its longstanding partnership with Google Cloud: “We have long been committed to addressing new artificial intelligence technologies… and generative AI and Gen App Builder is notable for how it democratizes AI. You used to be able to do great things [with AI], but you should be a data scientist, or you should know how to write scripts…but not anymore. With these tools, anyone with a sense of judgment and the ability to create well-formulated queries can get truly remarkable results.
This democratization and ease of use that Ross describes refers to Gen App Builder’s clean user interface. The tool is specifically designed to enable developers to build apps without extensive coding or machine learning experience.
Ross also comments on Mayo’s deep and fruitful partnership with Google Cloud over the past few years, explaining how the technology company has helped Mayo Clinic in several ways, including: moving most of its data to the cloud, enabling Mayo to achieve greater interoperability with the well-known industry healthcare data engine platformthat drive Mayo’s cutting-edge research initiatives, and most importantly, help the healthcare organization continuously pursue innovation to improve patient care.
Both organizations are particularly committed to upholding best practices in data security, patient privacy, and responsible innovation. Mayo will slowly roll out the technology throughout the organization, ensuring careful caution and rigor in the rollout. Google Cloud has also placed numerous guardrails in the development and deployment of its products. Specifically, Kurian describes the various methods by which the company promotes the responsible development of AI, including implementing advanced encryption methods to keep data private, cultivating responsible controls over training and data models, and ensuring that ultimate stakeholders – in this case the physicians and clinicians – are informed held to ensure that the output meets their needs and standards.
The implementation of AI tools and new capabilities such as enterprise search, enabled by Google Cloud’s industry prowess, will undoubtedly enable Mayo to unlock unique value for its clinicians and its patients. In particular, this tool will improve clinical workflows and enhance clinician experience in how data is acquired and synthesized, ultimately allowing clinicians to spend more time delivering actual patient care and thereby improving patient outcomes and experiences .
No doubt generative AI technology is here to stay, and companies that devise thoughtful ways to use this technology, such as Google Cloud with Enterprise Search, have the potential to create significant and long-lasting impact. Through key partnerships with healthcare industry titans like Mayo Clinic, this impact could lead to better outcomes and meaningful value for countless communities and millions of patients worldwide. Therefore, many more such partnerships and collaborations can be expected in the coming years as this technology, if developed and implemented in a secure, sustainable and scalable manner, has the potential to change the way healthcare is delivered for future generations.